Training Manager

Responsibilities:

• Building and developing a company-wide training system (sales, service, back office)
• Developing and implementing training programs tailored to real-world business challenges
• Conducting training sessions, workshops, and hands-on sessions
• Evaluating training effectiveness
• Working with managers: developing management and leadership skills
• Fostering a culture of continuous learning

Requirements:

• Understanding of L&D / T&D
• Experience developing training programs from scratch
• Ability to structure complex topics and explain them simply
• Strong presentation and communication skills
• Ability to work with diverse audiences: from operators to executives
• Experience working in telecom companies, banks, or fintech is a plus
• Understanding of customer service, sales, and operational processes
• Experience working with KPIs: NPS, SLA, sales, retention
• Experience training in fast-growing or service-oriented companies
• Understanding of how training impacts business results, not just knowledge

Our ideal candidate is someone who:

• Is not afraid to change approaches and break away from outdated formats
• Thinks not about “how to conduct a training session,” but “what will change after it”
• Can speak to the business side in the language of numbers
• And sees people not just as employees, but as potential

Conditions:

• 5-day workweek
• Stable salary + KPI bonus
• Salary paid twice a month, without delays
• Free mobile service, voluntary medical insurance after the probationary period
• Comfortable office in downtown Tashkent near Amir Temur and Abdulla Kodiri metro stations.
• Opportunities for career growth and professional development in the company.